We're sorry your experiencing a problem with your Canyon. We're here to make it better.
To help us serve you, please send an email to firstname.lastname@example.org. It's very important that you include the following information in your email. Failure to do so will result in a a delay of processing your claim.
- Full Name
- Full Shipping Address (NO P.O. Boxes)
- Email Address
- Phone Number
- Product Name
- Description of the problem and how it happened.
- Up to 3 photos of the problem.
Please allow 2-4 weeks for warranty processing.