We're sorry your experiencing a problem with your Canyon. We're here to make it better.

To help us serve you, please send an email to warranty@canyoncoolers.com. It's very important that you include the following information in your email. Failure to do so will result in a a delay of processing your claim.

  • Full Name
  • Full Shipping Address (NO P.O. Boxes)
  • Email Address
  • Phone Number
  • Product Name
  • Description of the problem and how it happened.
  • Up to 3 photos of the problem.

Please allow 5-7 days for warranty processing.